Team Chat
Centralize Team Communication
Your office communication shouldn’t live in personal text threads and Slack channels nobody checks. TeamChat puts your entire team’s internal messaging right next to your customer conversations — one system, zero app-switching.
The Problem
Your team's communication is scattered everywhere
Katie texts Tyler from her personal phone. Tyler Slacks Jessica. Jessica yells across the office. Nothing is documented, nothing is searchable, and nobody knows what was decided 3 days ago.
Important decisions live in personal text threads
John texts Mike about a customer issue from his personal phone. That conversation — and whatever was decided — now lives in John's pocket. The rest of the team can't see it, search it, or reference it later.
There's no way to discuss a customer message without leaving the conversation
A lead sends a tricky question. You need a coworker's opinion before replying. Right now you screenshot it, text it from your personal phone, wait for a response, then go back to the original app to type your reply. Four steps for one question.
Training materials and SOPs live in random Google Docs nobody can find
Someone asks "where's that document about how we handle cancellations?" and the answer is always "let me find the link." There's no central place where the team can access reference materials without hunting.
Internal conversations clutter the same inbox as customer messages
Some teams try using their shared email or texting system for internal communication. Now team chatter is mixed in with customer messages, making it harder to find the conversations that actually need responses.
Three Ways Teams Use It
Group channels. Direct messages. In-thread discussions.
TeamChat works the way you’d expect — but it lives right next to your customer conversations so you never have to switch apps.
Channels
Group conversations for every part of your business
Custom channels — create as many as you need for different teams or topics
Nested replies — reply to a specific message to keep conversations organized
Channel file storage — upload training docs, photos, and files the team can reference anytime
Direct Messages
Quick one-to-one conversations without leaving EveryChat
One-to-one chats — private conversations between any two team members
Share attachments — send files, photos, and documents directly in the chat
Share scheduling links — book internal meetings without leaving the thread
Private in-thread messaging
Discuss a customer conversation without them seeing it
@mention teammates — tag anyone on your team and they'll be pinged instantly
Full conversation context — they see the entire thread, not just a screenshot
Completely private — customers never see internal messages or @mentions
Everything It Does
Internal messaging that actually gets used
Channels for groups
Create channels for your office, sales, field crews, training — whatever you need. Everyone in the channel sees the conversation and can contribute.
Direct messages
Private one-to-one conversations between any two team members. No personal phone numbers needed. No third-party app required.
Private @mentions
Tag a teammate inside a customer conversation. They get notified, see the full thread, and can weigh in — without the customer seeing anything.
Nest replies
Reply to a specific message within a channel to keep conversations organized. No more scrolling through a wall of messages trying to find the context.
Send attachments
Share photos, documents, and files directly in any chat or channel. No need to email it or upload it somewhere else first.
Channel file storage
Upload training documents, SOPs, photos, and reference files to a channel’s file system. Your team can find them anytime without asking “where’s that doc?”
Search conversations
Find any message, in any channel or DM, instantly. No more “I know someone said that last week but I can’t find it.”
Share scheduling links
Need to book an internal meeting? Drop your scheduling link right into a DM or channel. They pick a time and it’s done.
Lives inside EveryChat
No separate app to download or check. TeamChat sits right next to your inbox, tasks, and customer conversations. Your team is already there.
What Others Think
Teams that communicate better grow faster
Explore other features
Ready?
See why home service companies run their office on EveryChat
Book a 30-minute demo with Riley. No pressure, no script — just a conversation about your business.
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