Email Inbox
Gmail and Outlook weren't built for your office
They’re great personal email tools. But when your team is sharing inboxes, juggling leads, and trying to figure out who replied to what — they fall apart. EveryChat takes your email and adds everything a business actually needs.
The Problem
Gmail & Outlook are great personal tools. But terrible for teams.
Your team shares email addresses. Multiple people are replying. Nobody knows who’s handling what. Leads sit without responses. And there’s no way to organize, assign, or track anything — because Gmail and Outlook weren’t designed for offices.
Leads sit unnoticed for hours
A new lead comes in at 7:30 AM but gets buried under vendor invoices, newsletters, and spam. Nobody sees it until 10:30. No response time warnings, no auto-assignment, no visual indicator that something is urgent.
Email threads change topics but the subject line doesn't
A thread started as "Invoice #847" three months ago. Now the customer is asking about rescheduling. But the subject still says invoice — nobody knows what the thread is actually about without reading every message from the beginning.
No way to privately discuss an email with your team
A customer sends a tricky question. You need a coworker's input before replying. Right now you screenshot the email, text it from your personal phone, and wait. There's no way to loop someone in without leaving Gmail entirely.
Customer requests get buried and forgotten
Someone emails asking to reschedule their service. Your team reads it, mentally notes it, and then gets busy. Three days later, the crew shows up anyway. There's no way to turn an email into a tracked task from within Gmail.
No audit trail of who did what
Did someone reply to that lead? When? What did they say? You have to click into the thread and scroll through to piece it together. There's no at-a-glance view of team activity or response history.
This isn't a people problem. It's a Gmail problem. Gmail wasn't built for teams. EveryChat was.
What EveryChat Adds
Your email — with the superpowers it's been missing
EveryChat syncs directly with Gmail and Outlook, imports your history, and layers on team features that make email actually work in a business.
Accountability
Every email has an owner. Nothing sits too long.
Assign team members — round-robin auto-assignment distributes work evenly
Response time warnings — visual timers show how long an email has been waiting
Auto-notifications — text or email the assigned person when thresholds are hit
Organization
Tags, folders, subject edits, and notes — finally.
Custom tags & folders — organize emails the way your business actually works
Edit subject lines — update internally so your team sees what the thread is actually about
Thread notes — add context that the team sees at a glance without opening the email
Collaboration
Discuss emails privately — without leaving the thread
Private @mentions — tag teammates inside email threads, they get notified in their Feed
Turn emails into tasks — highlight a message and convert it to a tracked to-do in seconds
Templates & scheduling links — reply fast with canned responses and booking links
Accountability
Let the system do the sorting for you
Keyword detection — trigger actions based on words in the subject or body
Auto-assign, auto-tag, auto-move — emails get routed before anyone touches them
Auto-respond — send an instant reply when specific keywords are detected
Everything It Does
Email built for how offices actually work
Full 2-way sync
Integrates with Gmail and Outlook. Send from EveryChat, it appears in Gmail. Reply from Gmail, it appears in EveryChat. Everything stays in sync — always.
All your email address
Connect every email address your business uses. Manage them all alongside your team in one shared workspace.
Import your email history
When you connect your email, we pull in your full history. No starting from scratch — every past conversation is already there.
Assign team members
Give every email a clear owner. Round-robin auto-assignment distributes work evenly so nobody gets overloaded.
Response time warnings
Set a threshold — if an email sits too long without a reply, the inbox shows a red timer and can auto-assign and notify a team member.
Inbox rules
Detect keywords and auto-assign, auto-tag, auto-move, or auto-respond. Your inbox organizes itself before anyone touches it.
Edit subject lines
When a thread changes topics, update the subject internally. Your team sees what the conversation is actually about — the customer never knows.
Thread notes
Add a note to any email thread. The team sees it at a glance in the inbox — no need to click in and read the whole thread to understand what’s happening.
@Mentions & Feed
Tag a teammate privately inside an email thread. They see it in their Feed with full context and can reply without the customer ever knowing.
Custom folders & tags
Create folders and tags like “Leads,” “Billing,” “Support.” Filter the inbox instantly by any combination. Find what you need in seconds.
Convert emails to tasks
Highlight any message and turn it into a tracked task with an assignee and due date. Customer requests never get forgotten.
Close completed threads
Move handled emails to the Completed folder to keep your primary inbox clean. They’ll reopen automatically if the customer replies.
What Others Think
Companies call it a game changer
Explore other features
Ready?
See why home service companies run their office on EveryChat
Book a 30-minute demo with Riley. No pressure, no script — just a conversation about your business.
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